Car Access in Three Simple Steps
Safely Leaving a Key in Your Car
- Place keys in the glove compartment.
- Exit your car and close the doors.
- Open the ShareNow app and select your car from the "My Cars" list.
- On the "Owner Options" screen, press "Connect to Car".
- Once connected, press the "Lock" button.
Owner Mode/Rental Mode
On the "Owners Options" screen, you can toggle between 'Owner Mode' and 'Rental Mode'.
When 'Owner Mode' is on, the digital lock will be deactivated, and you'll be able to use the car as you normally would.
When 'Rental Mode' is on, only a renter with an authorized digital key will be able to start the car. Please note that in 'Rental Mode', the digital lock will be activated and you, as an owner, will not be able to start the car.
Sharing a Digital Key
- Copy and paste your renter's phone number from their Turo profile into the ShareNow app.
- Set your rental start time. Remember that your renter will not be able to access your car until the time you set.
- Click the "Share" button to send a key to your renter. Your renter will automatically receive their digital key via text message.
Once you share a digital key with a renter, he/she will have a 24 hour window to begin the rental. After than 24 hour window, the renter will no longer be authorized to begin the rental. Therefore, it is recommended that you share a digital key with a renter a couple of hours because the rental is scheduled to begin.
The renter will be able to end the rental anytime after he/she first connects to the car, and when the rental is successfully ended, he/she will no longer be able to access your car.
Looking for more resources?
Find a lot of useful resources and tools to ensure the rental experience is positive for you and your renters!